Legal Information

Who are we?

dgb Solicitors is a trading name of Dakers Green Brett, a partnership of solicitors working in England and Wales and with offices in Kent.

Partners: Ian Edward Pentecost, Paul Philip Fox, Colin Marcus Moore, James Edward Gomme, Mark Geoffrey Smith.

dgb Solicitors' offices are at The Captain's House, Central Avenue, Pembroke, Chatham Maritime, Kent ME4 4UF | Tel: 01634 304 000 | Fax: 01634 304 440 | E-mail: info@dgblaw.co.uk

Who regulates us?

Dakers Green Brett are recognised and regulated by the Solicitors Regulation Authority with registration number 46698 and are subject to the rules set out in the Solicitors Code of Conduct http://www.sra.org.uk/solicitors/code-of-conduct.page

How we work

We carry out all our services under our standard terms of business. We will send you a copy with our engagement letter. If you want to see them before you instruct us, please ask.

Any dispute or legal issue arising from our standard terms of business will be determined by the law of England and Wales, and considered only by the English and Welsh courts.

VAT

We are registered for VAT. Our VAT registration number is GB426770441.

Professional indemnity insurance

We have professional indemnity insurance as required by the Solicitors Regulation Authority.

Our insurers are AIG UK Ltd, The AIG Building, 58 Fenchurch Street, London EC3M 4AB and Liberty Mutual Insurance Europe Ltd, Liberty Syndicate Management, 3rd Floor, Two Minster Court, Mincing Lane, London EC3R 7YE.

Complaints about us

We wish to offer you the best service we can. Therefore, if you are unhappy about the service you have received, or about our bill, which you are unable to resolve with the individual dealing with your matter, please speak to the Partner responsible for our relationship with you, as mentioned in your letter of engagement.

If that does not resolve the problem to your satisfaction, or you would prefer not to speak to a person who is involved in the conduct of the matter, then please contact our client care Partner who is our Chairman, Ian Pentecost on 01634 304 000, by e-mail ian.pentecost@dgblaw.co.uk or by post to The Captain's House.

If you are not satisfied with our handling of your complaint you can ask the Legal Complaints Service to consider it. Their telephone number is 0845 608 6565. Or you can visit their website www.legalcomplaints.org.uk.

March 2010